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What is effective communication? Discuss with examples.

To be an effective communicator, certain significant things should be kept in mind – 

● We must know what the objective of our communication is. Without an aim, we can be good at saying things in an informal setting (like talking to our friends or relatives), but for formal communication, such as in an office meeting or in a seminar or while talking to the boss in office, we cannot merely blabber for no reason at all, we need to have a concrete aim or objective in mind. 

● When the objective is set, then the next step is to present our thoughts, emotions, feelings, etc. with clarity and integrity. If we are not able to present our thoughts clearly, then how can we expect the listener/s to understand and respond? 

The medium chosen for communication should be one both the parties are conversant with. For example, we must make sure that we communicate in a language in which the listener/s is/are comfortable. Moreover, we should also choose the medium depending on whether it is written or oral communication. 

An appropriate environment is also necessary for proper delivery of message. Without a proper environment there is always a chance that the message will be misunderstood or not properly understood. 

Paralinguistic features such as tone, pitch voice, pronunciation, appropriate gestures and postures, facial expressions, eye contact, dressing, etc. affect the oral communication process.

No communication is complete without a feedback. Only when we receive a feedback we know whether whatever we intended has been comprehended by the listener/s or not. Feedback may not always be in the form of a verbal response. If you are presenting a paper and see your listeners nodding their head then you understand that they are agreeing to what you are saying, but if a majority of them are yawning or fidgeting with something or the other, then it is evident that they are bored. The nodding of the head and yawning are examples of body language through which we get feedback of how effective we are in communicating our ideas orally.  

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